Orders take 1-3 business days for processing. Please keep in mind that our crystallized medallions are made to order and may take additional time for larger orders.
All online orders are charged a flat rate of $4.00 for USPS First Class which includes tracking. That is the standard rate for all orders in which the total weight is less than 15 Oz. Any additional shipping charges for larger orders will be applied to the account on file after the order is processed. Larger orders will be shipped USPS Priority Mail.
USPS First Class Mail takes approximately 3-7 business days for delivery, depending on the destination.
USPS Priority Mail takes approximately 2-3 business days for delivery, depending on the destination.
Items may be returned within 30 days of delivery and a refund will be issued once items are returned. In the instance of an error on our part, we will be happy to provide a return shipping label via email.
If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned items.
Lost or Damaged Packages
We are not responsible for any lost or damaged packages in transit with USPS, however insurance service is available.